Warranty

Crafted to last. Covered with care.

Every Miapia piece is made using fine-jewelry techniques, premium moissanites, and either vermeil gold over sterling silver or rhodium-plated sterling silver. We stand behind the quality of our craftsmanship — and we’re here if you ever need us.

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🕒 1-Year Warranty

All Miapia jewelry comes with a 1-year limited warranty from the date of purchase.

This warranty covers:
 • Manufacturing defects
 • Loose stones
 • Faulty clasps, hooks, or closures
 • Issues with soldering
 • Premature discoloration or plating defects (not caused by misuse)

We will repair or replace the item at no cost, depending on the issue.

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❌ What the Warranty Does Not Cover

Our warranty does not cover issues arising from:
 • Regular wear and tear
 • Scratches from usage
 • Damage caused by impact, bending, or improper handling
 • Exposure to chemicals, perfumes, or water
 • Loss or theft
 • Unauthorized repairs or alterations
 • Fading due to normal wear on vermeil gold pieces
 • Damage caused by accidents or negligence

Vermeil and rhodium plating can naturally wear over time — this is not considered a defect.

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🔧 Warranty Services Provided

Under warranty, we offer:
 • Stone tightening or replacement
 • Repair of faulty clasps and links
 • Fixing manufacturing-related structural issues
 • Re-plating if there is a verified plating defect

If the exact design is unavailable, we may replace it with a piece of equal value.

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📩 How to Raise a Warranty Claim

Email or WhatsApp us with:
 • Your order number
 • Clear photos or videos of the issue
 • A brief description of the problem

📧 support@miapiaofficial.com
📞/💬 +91 97693 23334

Our support team will respond within 24 hours with next steps.

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📦 Shipping for Warranty Claims
 • For approved warranty claims within India, Miapia covers the repair shipping costs.
 • You must securely pack the item in its original box or pouch.
 • For remote locations where pickup is not available, we may request you to ship it to us.

If the issue is not covered under warranty, we will inform you of repair charges before proceeding.

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💛 Post-Warranty Services

Even after the 1-year warranty, we’re here to help.
Chargeable services include:
 • Re-plating
 • Polishing
 • Stone replacement
 • Structural repairs
 • Cleaning and restoration

Miapia was created to last — and we support your jewelry at every stage of its life.

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🧡 Our Commitment

Every Miapia piece carries a story, a sentiment, and our promise of quality.
Our warranty ensures your jewelry remains as beautiful and secure as the day you received it — crafted consciously and cared for with heart.