Shipping policy

Shipping & Delivery

Crafted with conscience. Delivered with care.

At Miapia, our goal is to ensure your jewelry reaches you safely, quickly, and beautifully packaged. Each order is handled with the same attention and precision that goes into crafting our demi-fine pieces.

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📍 Dispatch Timelines

In-Stock Items

If the product is available in stock, your order will be dispatched within 24 hours.

Made-to-Order / Out-of-Stock Items

Some pieces require a little more time to craft or restock. In these cases, your order will be dispatched within 5–7 working days.

We will always keep you informed — you’ll receive email/SMS updates at every stage.

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🚚 Shipping Partners

We ship through trusted, reliable courier partners across India to ensure punctual and safe deliveries.
All shipments are trackable, and your tracking link is shared as soon as the order is dispatched.

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📦 Packaging

Every Miapia order is packed with care in our signature box, ensuring your jewelry stays protected throughout its journey.
Your package also includes:
• Miapia jewelry box
• Soft pouch (for select pieces)
• Care card
• Warranty information
• Invoice (digital only unless requested)

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💸 Shipping Charges
• Free shipping on all prepaid orders within India
• COD (if applicable in future) may carry a nominal fee

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📍 Delivery Timelines (India)

Once shipped, orders usually reach you within:
• 2–5 working days for metros
• 3–7 working days for non-metro or remote areas

Delivery times may vary slightly due to courier constraints, festivals, weather conditions, or government regulations.

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🔒 Order Tracking

After dispatch, you will receive a tracking link via email and SMS.
You can follow your shipment’s journey in real time.

If you have any trouble tracking your order, our support team is just a message away.

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📬 Wrong/Incomplete Address

In case the address provided is incorrect or incomplete, the courier may return the package to us. We will reach out for updated details and redeliver it at no extra cost.

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📦 Delivery Attempts

Our courier partner will make three delivery attempts.
If the package returns to us after unsuccessful attempts, we will inform you to arrange re-shipment.

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🌍 International Shipping

International shipping is coming soon.
If you wish to place an early order from abroad, please contact us at support@miapiaofficial.com.

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🤝 Need Help?

We’re here for you.
📧 support@miapiaofficial.com
📞 +91 97693 23334
Response time: within 24 hours